"Aren't the cats stressed by strangers all day?"
They would be if we ran the lounge like a petting zoo — so we don't. The Cat Lounge is capped at 40 guests at a time, visits are booked in advance, our team is trained to read stress signals, and every cat can step away to the Cat Care Center whenever they want. Most of our residents choose to be in the lounge because that's where the sunbeams and the attention are.


